Connecting People, Resources and Businesses

Hours, Location/Directions
& Parking

Please Note:
Traffic patterns in downtown Lowell will be changing in mid-August.  Please consider potential traffic delays when arriving for appointments throughout the summer. For more information, please go to the City of Lowell’s web page.

Business Hours*

Monday to Thursday: 8:30am to 5:00pm
Friday: 9:30am to 5:00 pm


107 Merrimack St.
Lowell, MA 01852
(at the corner of Merrimack & John Streets)


LRTA (Lowell Regional Transit Authority):

MBTA - Commuter Rail (Massachusetts Bay Transportation Authority:


Customers can choose to pay for their parking at the Joseph M. Downes (John Street) Garage or at the on-street meters (most with 2 hour limits).